Shipping Policy

Shipping Policy

Thank you for shopping with TrueElectricx! We’re committed to providing you with the best service and fast, reliable shipping. Here’s everything you need to know about our shipping process:

Processing Time:
Orders are typically processed within 1-3 business days (excluding weekends and holidays). After your order is processed, you will receive a shipping confirmation email with a tracking number to keep you updated.

Shipping Rates:
Shipping costs are calculated at checkout based on your delivery address, the size and weight of your order, and the shipping method selected. We aim to offer competitive and affordable shipping options.

Shipping Methods:
We partner with trusted carriers to ensure your order is delivered securely. Available shipping methods and delivery times will vary based on your location. You will have the option to choose between standard and expedited shipping at checkout.

International Shipping:
At this time, TrueElectricx offers shipping to select international locations. Please note that shipping rates and delivery times vary based on your destination. Any customs fees, taxes, or duties are the responsibility of the customer.

Order Tracking:
Once your order has shipped, we’ll send you a tracking number via email. You can track your order directly through the carrier’s website to see real-time updates on your shipment.

Lost or Damaged Items:
If your order is lost or arrives damaged, please reach out to us immediately at [insert contact email or phone number]. We will work with you to resolve the issue by offering a replacement or refund.

Delivery Times:
Delivery times may vary depending on your shipping address and the shipping method chosen. Please allow extra time during peak seasons or in the event of any unforeseen circumstances.

We strive to provide the best experience for our customers, and if you have any questions or concerns about shipping, don’t hesitate to reach out to our customer support team.